It is our priority to ensure that you are kept up to date with changes that might impact your business – including your PCI compliance (Payment Card Industry) within our merchant PCI DSS Program. As part of this program, we currently partner with Sysnet to assist our merchants with their PCI DSS compliance validation efforts.
We’re reaching out to inform you that beginning July 23, we will be transitioning to a new vendor – Aperia.
What you need to know:
Your access to Sysnet will be terminated between July 19 and August 9. Please pull any information you might need from your Sysnet portal ahead of this date.
You will receive new login credentials to our enhanced PCI portal over the next few weeks. Portal welcome emails will come from Aperia at the support@pciapply.com email address.
If you are already PCI compliant, your account will maintain its compliant status when it is migrated to Aperia.
Please note: If you have not yet completed your PCI compliance requirements, you will be required to restart.
For questions or assistance, please contact our customer service team at customerservice@retailers.com or call 800.563.5981, Option 2.
