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Management Team
Executive Team
William J. Hallan
President & Chief Executive Officer
whallan@retailers.com
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Thomas P. Clement
Chief Operating Officer and General Counsel
tclement@retailers.com
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Kurt M. Dettmer
Senior Vice President, Insurance Sales & Business Development
kdettmer@retailers.com
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Amy Drumm
Senior Vice President, Government Affairs
adrumm@retailers.com
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Tom Tuggle
Senior Vice President, Insurance Sales & Membership
ttuggle@retailers.com
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Cheryl Medler
Senior Vice President, Finance
cmedler@retailers.com
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Laura Schilling, CAWC
Vice President, Underwriting
lschilling@retailers.com
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Vic Veda
Vice President, Communications
vveda@retailers.com
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Administration & Operations
Ally Nemetz
Director, Customer Service and Data Administration
anemetz@retailers.com
Dave Papp
Director, Information Technology
dpapp@retailers.com
Francine Bushrey
Accounting and Membership Assistant
fbushrey@retailers.com
Jodi Barber
Benefits Administrator
jbarber@retailers.com
Nora Jones
Compliance and Operations Analyst
njones@retailers.com
Kate Fabi
Accounting Assistant and Bookkeeper
kfabi@retailers.com
Dora Serna
Receptionist and Office Assistant
receptionist@retailers.com
Ge Xiong
Customer Data Representative
gxiong@retailers.com
Communications & Marketing
Rachel Schrauben
Director of Marketing
rschrauben@retailers.com
Josh Delany
Graphic Designer
jdelany@retailers.com
Ken Sierakowski
Printing Operations Coordinator
ksierakowski@retailers.com
Customer Service
Penny Sierakowski, CPP
Manager, Merchant Portfolio
psierakowski@retailers.com
Tamara Baker
Senior Customer Service Representative
tbaker@retailers.com
Marian Chelize Aguilar
Senior Customer Service Representative and Product Specialist
maguilar@retailers.com
Executive Support Staff
Amy Jolley
Director, Human Resources and Executive Assistant
ajolley@retailers.com
Sales
Darcy Gates, CPP
Director, Sales
dgates@retailers.com
Burke Sage, CPP
Manager, Business Development
besage@retailers.com
Chris Smith, CPP
Manager, Business Development, National Sales
ccsmith@retailers.com
Miranda Piersol, CPP
Business Development Representative
mpiersol@retailers.com
Lindsey Tuggle, CPP
Business Development Representative
ltuggle@retailers.com
Emily Walters
Business Development Representative
ewalters@retailers.com
Harmony Clouse-Babcock
Administrative Assistant, Sales Department
hclouse@retailers.com
Retailers Insurance Company
Abraham Hartline
RIC Controller
ahartline@retailers.com
Nickolas Barnes
RIC Director of Sales
nbarnes@retailers.com
Jamie Gulley
Manager, Underwriting
jlademan@retailers.com
Justine Rodabaugh
Manager, Operations
jrodabaugh@retailers.com