What is a credit card surcharge?
A surcharge is when a business adds an additional fee to a customer’s credit card purchase to cover the cost of the credit card processing fee.
Visa recently announced changes to their surcharge rules, and the maximum surcharge amount that businesses can charge their customers when they pay with a credit card.
- The maximum amount allowed for a credit card surcharge was recently lowered from 4% to 3%.
- This applies to both new and existing businesses.
- Surcharging is prohibited on debit and prepaid cards.
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Proper surcharge signage is required at the business entrance and at the point of sale.
- Download Visa Surcharge Q & A
For additional questions, email Customer Service at customerservice@retailers.com or call 800.563.5981, option 2.
