How to handle merchandise returns
Our biggest problems with customers involve merchandise returns and refunds. We have a fairly strict return policy, and some customers tell us we can’t be so restrictive. We have always maintained that we are free to set our own policies.
Retail isn’t rocket science, but …
While retail isn’t rocket science, it requires its own kind of very smart, even brilliant, people … those who can analyze situations that are gray, rather than black and white,
Governmental Affairs: January 31, 2014
Michigan Retailers Association offering more than 30 college scholarships
LANSING —Michigan Retailers Association is offering more than 30 college scholarships this spring through its annual competition funded by Michigan Retailers Foundation.
At least 34 scholarships will be available to MRA members and their employees and families for the 2014-15 academic year.
Retailers report weak holiday sales
LANSING – Hurt by damaging winter storms and outdated government policies that favor out-of-state, online companies, Michigan’s retail industry suffered a poor holiday shopping season, the Michigan Retailers Association (MRA) said today.
Governmental Affairs: January 17, 2014
Happy New Year!
The legislature began its regular session on January 8. MRA’s Government Affairs News will continue on a regular, biweekly basis until the summer break.
State of the State mostly a recap
Gov.
