Legally Speaking: Data Privacy and Protecting Your Customer
For retailers, good customer service is absolutely essential to success. Effective customer service does not occur just when the customer is in the store, but is a continuum from marketing efforts,
Regulatory Rundown: June/July 2023 Michigan Retailer
Regulations Affecting Your Business
Retailers seeing nationwide fake cash card scam
Nationwide retail theft rings are increasingly using gift cards and fake cash cards to steal from retailers around the country.
From the CEO: AI May Change the World
Twelve students receive 2023-24 Michigan Retailers Foundation scholarships
Michigan Retailers Association is awarding 12 college students with scholarships totaling $42,000 for the 2023-24 academic year. The awards are funded by the Michigan Retailers Foundation, the mission of which has always been to support the educational advancement of retail employees.
Michigan Retailers: Sales Up, Future Sale Predictions Strong
Outlook rises for second consecutive month; 70% predict sales increase
Michigan Retailers Association today reports that April retail sales increased over March. Retailers also anticipate summer sales through July to increase.
Visa announces surcharge changes
What is a credit card surcharge?
A surcharge is when a business adds an additional fee to a customer’s credit card purchase to cover the cost of the credit card processing fee.
Notice: Change in Taxability of Delivery and Installation Charges
The General Sales Tax Act, MCL 205.51 et seq., and the Use Tax Act, MCL 205.91 et seq., were recently amended by the passage of Public Acts 20 and 21 of 2023 (the “Acts”).
Michigan Retailers Predict Strong Start to Summer Sales
67 percent of Michigan retailers anticipate strong next quarter
Michigan Retailers Association today reports that while March 2023 sales dropped slightly over February, the outlook for summer sales is strong according to results of the latest Michigan Retail Index survey.
Best practices to avoid chargebacks and minimize losses
What is a chargeback?
A chargeback, also referred to as a payment dispute, occurs when a cardholder questions a transaction and asks their card-issuing bank to reverse the transaction.
Best practices to avoid chargebacks and minimize losses:
- Do not complete a sale if the authorization request was declined.
