Lessons to learn from latest data breaches
As almost everyone has heard, a number of large retailers suffered massive data breaches over the Christmas season. While all of the details around these attacks have not been made public,
How to handle merchandise returns
Our biggest problems with customers involve merchandise returns and refunds. We have a fairly strict return policy, and some customers tell us we can’t be so restrictive. We have always maintained that we are free to set our own policies.
