Handling cranky customers
Cranky customers are an inevitable part of doing business with the public. Knowing how to handle these customers can help you save time and energy and spare yourself personal upset.
Governmental Affairs: May 8, 2015
Aftermath of Prop 15-1’s failure: fast search for “Plan B”
Voters resoundingly rejected Proposal 15-1 on Tuesday. The proposal to amend the Michigan Constitution to increase the sales tax by one cent and adopt other measures to fund road repairs received approval from only 20 percent of voters.
Governmental Affairs: April 24, 2015
Annual legislative reception another success
Michigan Retailers Association held its annual legislative reception on Tuesday and had excellent attendance. Thirty-two legislators attended, including Speaker of the House Kevin Cotter and Senate Minority Leader Jim Ananich,
