Are your customers happy?
The practice of secret shopping has been deployed by business owners for some time. Lately, businesses large and small are using secret shoppers in new ways in a pandemic.
By JENNIFER ROOK
The aftershocks of the pandemic are still being felt across the state.
MRA reports September retail sales drop after strong August
Michigan retailers remain hopeful for sales to finish strong this year
LANSING, Mich. – Michigan Retailers Association today reports a decrease in the September sales performance compare to August numbers.
Bivouac celebrates 50 years and counting
In a city known for its world-class institutions, the Ann Arbor retailer is a destination that has served generations of customers.
By SHANDRA MARTINEZ
Photos STEVE JESSMORE
In a Michigan city known for its world-class educational institutions,
