Customer Service General Tips

General Tips for Credit Card Processing
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Verify the 2021 Payment Card Transaction form 1099-K for accuracy. Contact customer service if you require changes to this form.
- If you receive a gratuity greater than 20% of the original sale amount,
Are You Treating Employees Like Independent Contractors?

BY: KURT M. DETTMER
Business owners are always looking for ways to save costs.
Delivering a superior service or product as inexpensively as possible is always a wise business practice.
Is it Time to Revisit the Topic of Surcharging?

BY: JOHN MAYLEBEN
Surcharge. Cash Discount Program. Convenience Fee. Once considered taboo, shifting the cost of credit card processing fees to consumers is now becoming universally accepted. If adding a surcharge sounds tempting,